Privacy Policy

Effective Date: Tenth (10th) of September 2025

Kappa Tutoring (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard personal information when you use our website and tutoring services. By accessing our website or booking lessons, you agree to the practices described in this policy.

1. Information We Collect

We may collect and process the following personal information:

Contact Information – name, email address, phone number, and any other details provided when making an enquiry or booking.
Student Information – age, year group, academic level, and subject preferences.
Payment Information – payments are processed securely through third-party providers; we do not store or have access to full card details.
Technical Information – IP address, browser type, device details, and website usage data (e.g., through cookies or analytics tools).
Communication Records – copies of emails, messages, or other correspondence with us.

2. How We Use Your Information

We use personal data for the following purposes:

To provide tutoring services and manage lesson bookings.
To personalise sessions according to student needs.
To process and confirm payments securely.
To communicate with you regarding sessions, scheduling, updates, and support.
To improve our website, services, and customer experience.
To comply with legal, regulatory, or accounting requirements.

We will never sell or share your data with third parties for marketing purposes.

3. Data Storage and Security

We take the protection of your data seriously.

Personal information is stored securely and accessed only by authorised staff.
Payment data is processed through secure, PCI-compliant payment providers.
While we take appropriate technical and organisational measures, no system is completely secure. We cannot guarantee absolute protection against unauthorised access or data breaches.

4. Cookies and Analytics

Our website may use cookies or analytics tools (such as Google Analytics) to collect information about how visitors use the site. This helps us improve functionality and user experience.

Cookies are small files stored on your device.
You can disable or manage cookies through your browser settings, although some features of the website may not function properly if cookies are disabled.

5. Your Rights

Under data protection laws (including the UK GDPR), you have the right to:

Request access to the personal data we hold about you.
Request correction of any inaccurate or incomplete data.
Request deletion of your personal data, subject to legal or contractual obligations.
Object to or restrict the processing of your data in certain circumstances.
Withdraw consent where we rely on consent for data processing.

To exercise any of these rights, please contact us using the details below.

6. Children's Privacy

As our services are directed at students, we may collect limited personal information about children under 18 strictly for the purpose of providing tutoring. All personal information for under-18s must be provided and managed by a parent or legal guardian.

7. Data Retention

We will retain personal data only for as long as necessary to provide services, comply with legal obligations, or resolve disputes. Payment records may be kept for financial reporting and tax compliance.

8. Third-Party Services

We may use trusted third-party services (such as payment processors, communication tools, or analytics providers) to deliver our services. These providers are contractually obligated to protect your data and only use it for agreed purposes.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in law, technology, or business practices. Any updates will be published on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, and how it is handled, do not hesitate to contact us:
Email: kappa.tutoring.services@gmail.com
Business Name: Kappa Tutoring

Privacy Policy

Effective Date: Tenth (10th) of September 2025

1. Information We Collect

We may collect and process the following personal information:

Contact Information – name, email address, phone number, and any other details provided when making an enquiry or booking.

Student Information – age, year group, academic level, and subject preferences.

Payment Information – payments are processed securely through third-party providers; we do not store or have access to full card details.

Technical Information – IP address, browser type, device details, and website usage data (e.g., through cookies or analytics tools).

Communication Records – copies of emails, messages, or other correspondence with us.

2. How We Use Your Information

We use personal data for the following purposes:

To provide tutoring services and manage lesson bookings.

To personalise sessions according to student needs.

To process and confirm payments securely.

To communicate with you regarding sessions, scheduling, updates, and support.

To improve our website, services, and customer experience.

To comply with legal, regulatory, or accounting requirements.

We will never sell or share your data with third parties for marketing purposes.

3. Data Storage and Security

We take the protection of your data seriously.

Personal information is stored securely and accessed only by authorised staff.

Payment data is processed through secure, PCI-compliant payment providers.

While we take appropriate technical and organisational measures, no system is completely secure. We cannot guarantee absolute protection against unauthorised access or data breaches.

4. Cookies and Analytics

Our website may use cookies or analytics tools (such as Google Analytics) to collect information about how visitors use the site. This helps us improve functionality and user experience.

Cookies are small files stored on your device.

You can disable or manage cookies through your browser settings, although some features of the website may not function properly if cookies are disabled.

5. Your Rights

Under data protection laws (including the UK GDPR), you have the right to:

Request access to the personal data we hold about you.

Request correction of any inaccurate or incomplete data.

Request deletion of your personal data, subject to legal or contractual obligations.

Object to or restrict the processing of your data in certain circumstances.

Withdraw consent where we rely on consent for data processing.

To exercise any of these rights, please contact us using the details below.

6. Children's Privacy

As our services are directed at students, we may collect limited personal information about children under 18 strictly for the purpose of providing tutoring. All personal information for under-18s must be provided and managed by a parent or legal guardian.

7. Data Retention

We will retain personal data only for as long as necessary to provide services, comply with legal obligations, or resolve disputes. Payment records may be kept for financial reporting and tax compliance.

8. Third-Party Services

We may use trusted third-party services (such as payment processors, communication tools, or analytics providers) to deliver our services. These providers are contractually obligated to protect your data and only use it for agreed purposes.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in law, technology, or business practices. Any updates will be published on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, and how it is handled, do not hesitate to contact us: Email: kappa.tutoring.services@gmail.com Business Name: Kappa Tutoring

If you have any questions about this Privacy Policy, and how it is handled, do not hesitate to contact us:
Email: kappa.tutoring.services@gmail.com
Business Name: Kappa Tutoring