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Terms & Conditions

Effective Date:  Tenth (10th) of September 2025

Kappa Tutoring (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard personal information when you use our website and tutoring services. By accessing our website or booking lessons, you agree to the practices described in this policy.

1. Services Provided

  • Kappa Tutoring provides online tutoring sessions across Mathematics, Science, and related subjects at SATs, KS3, GCSE, and A-Level levels.

  • Services include one-off lessons, prepaid packages, and structured programmes (e.g., revision courses).

  • All services are delivered remotely via online platforms agreed upon with the Client.

 2. Bookings and Payments

  • Bookings are confirmed only once full payment has been received.

  • Payments must be made in advance, either per individual session, as part of a package, or for a full programme.

  • Prices are clearly communicated before purchase and may be subject to change.

3. Cancellations and Rescheduling

Standard One-Off Sessions

  • Cancellations made less than 12 hours before the scheduled start time will be charged in full.

  • Sessions may be rescheduled at no extra cost if more than 12 hours’ notice is given.

Prepaid Packages (10, 20, 30 Sessions)

  • Packages are valid for 12 months from purchase.

  • The Client may cancel the package for a full refund before any sessions take place, or after a maximum of one completed session.

  • Beyond this, packages are non-refundable except in exceptional circumstances at our discretion.

  • Sessions cancelled with less than 24 hours’ notice will be charged in full.

Programmes (e.g., Pre-Exam Intensive Revision Programme)

  • Programme bookings are non-refundable once commenced.

  • Refunds prior to the start date may be considered on a case-by-case basis.

4. Tutor Cancellations

If we are required to cancel a session, the Client will be offered either:

  • A rescheduled session at no additional cost, or

  • A full refund for the missed session/programme day.

5. Conduct and Responsibilities

  • Students are expected to attend on time, prepared, and with access to the required technology and stable internet.

  • Parents/guardians are responsible for ensuring these conditions are met for under-18 students.

  • Respectful behaviour is required. We reserve the right to terminate sessions early, or discontinue tutoring, in cases of persistent disruption or inappropriate conduct, without refund.

6. SEND Support

Kappa Tutoring is committed to supporting students with Special Educational Needs and Disabilities (SEND). All tutors working with SEND students are qualified and experienced in inclusive teaching. Lessons are adapted to suit individual learning needs in consultation with parents/guardians.

7. Outcomes and Guarantees

We are committed to supporting student learning, confidence, and progress. However, specific grades, results, or academic outcomes cannot be guaranteed, as success depends on student participation, attendance, and independent study.

8. Liability

  • We are not liable for indirect or consequential loss, including dissatisfaction with academic results, missed opportunities, or technical issues outside our control.

  • Parents/guardians are responsible for monitoring student safety during online sessions.

9. Intellectual Property

All materials provided by Kappa Tutoring (worksheets, notes, presentations, recordings, etc.) are for personal use only and may not be copied, distributed, or resold without prior written permission.

10. Privacy and Data Protection

Personal data is collected and processed in line with our [Privacy Policy]. By using our services, the Client consents to the collection and use of information as described therein.

11. Changes to Terms

  • We reserve the right to update or amend these Terms and Conditions at any time. The latest version will always be available on our website.

12. Governing Law

These Terms and Conditions are governed by the laws of the United Kingdom.

13. Contact Us

For any questions regarding thes Terms and Conitions, please dont hesitate to contact us at:

Email: kappa.tutoring.services@gmail.com

Business Name: Kappa Tutoring

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